Can I customize the color of my lenses?
Unfortunately, we can’t customize the lenses on branded glasses. These glasses are made by international brands overseas, and the lens specifications are set by the brand during manufacturing. Since we only offer authentic branded glasses to ensure top-notch quality and design, customization isn’t possible. If you’re looking for specific lens features, we recommend exploring our collection to find a pair that fits your needs directly from the brand’s available options.
Do you sell replacement parts for frames or lenses?
No, we don’t sell replacement parts for frames or lenses. Since we specialize in authentic branded glasses, replacement parts are typically not available separately, as they’re manufactured by the brands as a complete product. If you’re experiencing an issue with your glasses, we recommend checking if they’re still under warranty. In some cases, the brand may offer repair or replacement services directly. Feel free to reach out to our customer support team for guidance—we’re here to help!
Do you have a physical shop ?
At the moment, we primarily operate as an online store, offering a wide range of eyewear and sunglasses through our website. However, we do plan to expand our physical presence in the future. In the meantime, all your shopping can be done conveniently online, and our customer support team is here to assist you every step of the way!
How will I know if my order is confirmed?
Once your order is confirmed, you’ll receive a confirmation email with all the details, including your order number, items purchased, and the total amount. If you don’t see the email in your inbox, please check your spam or junk folder. You can also log in to your account on our website to view your order status. If you still have questions or need help, feel free to contact our customer support team!
When will my order be processed?
Orders are typically processed within 1–2 working days after being placed. During this time, we verify payment, prepare your items, and ensure everything is ready for shipment. If your order is placed on a weekend or holiday, processing will begin on the next working day. Once your order is processed and shipped, you’ll receive a confirmation email with tracking details. If you have any concerns or special requests, our customer support team is happy to assist!
How long will it take for me to receive my order?
Delivery will vary as per your city location and location where item is available. For same city, delivery will usually between 1-2 working days. For intercity courier delivery may take up to 5 working days.